Dear customer,
We hope this message finds you well. We would like to inform you that Mathieu Média Production will be closed for the holiday season, from December 22, 2023 to January 7, 2024. We would like to express our sincere gratitude for your continued trust and support throughout this year.
The holiday season is a special occasion to step back, rest and spend quality time with our loved ones. For this reason, our team has decided to take a well-deserved break to recharge and come back strong for the new year.
During this period, all our operations will be temporarily suspended. We will not be able to process new requests, projects or orders during this time. However, please be assured that all communications we receive during this time will be recorded and taken into account upon our return.
From January 7, 2024, our team will be back and ready to answer all your requests. We will do our best to quickly process all pending requests and ensure the continuity of our services in an efficient manner.
We would like to thank you for your understanding and cooperation during this time. Your satisfaction is our priority, and we are committed to providing you with exceptional services throughout the new year.
If you have any urgent questions or concerns during our closure, please note that our customer service will be temporarily unavailable. However, starting January 7, 2024, we will be happy to assist you and answer any questions you may have.
We wish you a wonderful holiday season filled with joy, happiness and memorable moments. We look forward to continuing our fruitful collaboration in 2024.
Thank you again for your trust and continued support.
Sincerely,
The Mathieu Media Production team